This notice is a working draft and must be reviewed by Living Well Partners' data protection lead before production use.
Who we are
Living Well Training is operated by Living Well Partners Ltd. It is an independent training platform and is not endorsed by NHS England or any Integrated Care Board.
What we hold
Account details (name, email address, organisation and role).
Training records: course enrolments, module progress, knowledge-check scores, reflections, assessment submissions, assessor feedback, competency evidence and approvals.
Scheduling and attendance records, and training evaluation responses.
An audit log of important administrative and approval actions.
What we never hold
Patient records or employment-service participant case files. All training scenarios are fictional. Please never enter real participant information into reflections or submissions.
Why we hold it
To deliver training, assess and record professional competency, and evidence training quality to your organisation. Internal completion records are not professional registration, recognised qualifications or external accreditation.
Who can see it
Your own records are visible to you. Administrators, programme managers, trainers and assessors in your organisation can see records for their organisation only. National and cross-organisation reporting uses aggregated figures.
How long we keep it
Each organisation sets a retention period for training records. Records are reviewed for deletion when that period ends.
Your rights
Under UK GDPR you may request access to, correction of, or deletion of your personal information. Contact your organisation's administrator or Living Well Partners Ltd.